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Customer Help Centre

What can we help you with?
Q.

I have been locked out of my account. What can I do?

A.

Registering and signing in on UPSToday and UPS.com are separate, if you're having trouble accessing your account please read the advice below.


UPS.com account customer

We're sorry you're having trouble logging in. For security reasons you're locked out if you enter the wrong User ID and password combination 3 times within a 10 minute period.

UPS representatives can't unlock the User ID. Please wait at least 30 minutes before trying to log in again, this includes if your password was just reset.

The password field is case sensitive, so make sure you're typing it correctly. Click the button below if you forgot your password.

UPS.com account customer


UPSToday.com customer

If you have forgotten your UPSToday login details and need to reset your password use the button below.

Reset UPS Today password

If you have locked yourself out of your UPSToday.com account, please use the link below to contact our live help team who can help unlock your account.

UPS Today Help

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