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Customer Help Centre

What can we help you with?
Q.

I am unable to print a label. Which service can I use?

A.

If you do not have direct access to a printer, there are a number of alternatives you can consider: 

- E-mail the confirmation (containing the label link) to a friend or neighbour who can print it for you. 

- Visit your local library, who are likely to have a printer for public use. 

- Change your collection address to your work address and print your label off at work (you will need help from our live help team to do this). 

If you're still having difficulty please use the link to contact our live help team. 

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