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Track Your Parcel

Customer Help Centre

What can we help you with?
Q.

Will there be any parcel protection applied to my order?

A.

We do have a list of items that we cannot carry at all (prohibited items) and a further list of items which we protect for loss but not damage.

Please read through this before purchasing parcel protection for your parcel.

For the full list please click here.

There are different levels of parcel protection available on all our services. Please use the Parcel Protection Calculator below to establish how much it would cost to protect your parcel to the full value:

Parcel Protection Calculator

I would like to know how this is calculated.

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