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Customer Help Centre

What can we help you with?

Parcel Area Enquiry

  1. Reset my password

  2. I have been locked out of my account. What can I do?

    Registering and signing in on UPSToday and are separate, if you're having trouble accessi... (read more)

  3. How do I obtain a VAT invoice for the prepay that I have credited to my account?

    A link to the invoice for prepayment will be emailed to you once the prepayment has bee... (read more)

  4. How do I change the details in my account?

    If you are looking to change or update your full name, contact numbers, VAT number or password th... (read more)