Customer Help Centre

Parcel Area Enquiry

1. Reset my password

2. I have been locked out of my account. What can I do?

   Please use the link below to contact our live help team who can unlock your account. (read more)

3. How do I obtain a VAT invoice for the prepay that I have credited to my account?

   A link to the invoice for prepayment will be emailed to you once the prepayment has bee... (read more)

4. How do I change the details in my account?

   If you are looking to change or update your full name, contact numbers, VAT number or password th... (read more)