Customer Help Centre
What can we help you with?
If you know that you will not be available to hand your parcel to the driver there are a number o... (read more)
Please use the link below to contact live help regarding this.I will not be available at the time... (read more)
If you no longer need to send your parcel, you can cancel your booking and request a refund.
We ... (read more)
If the driver refused the parcel due to incorrect packaging then you would need to re-package the... (read more)
We can often pass on specific instructions to the depot before the collection date. However,... (read more)
Most Frequently Asked Questions