Customer Help Centre

General Enquiry

1. Can I send to a P O Box Address?

   UPS Today do not deliver to P O Boxes with the exception of the Middle East Region; defined as th... (read more)

2. Where is my nearest drop off point?

   Please input your postcode below to find your nearest drop off points. (read more)

3. Which payment methods can I use with UPSToday.com?

   At checkout UPSToday.com will offer a number of ways in which you can pay. You can use most ... (read more)

4. Will I need to print a label to use this service?

   Unfortunately, you would require the printed labels to use the service with UPS Today.If you do n... (read more)

5. What is UPSToday and how does it differ to UPS.com?

   UPStoday is a pay as you go courier service which is perfect for individuals or small businesses.... (read more)

6. Can I send a suitcase with UPS Today?

   Whilst items inside a suitcase are available to be covered for damages in transit (provided they ... (read more)

7. Is the driver able to package my parcel?

   Whether you purchase a drop-off or a collection service, you will need to package the item yourse... (read more)